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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Amy Eastwood Weddings and events

0493 050 138

amyeastwoodcelebrant@gmail.com

2/62 Shakespeare Street

Traralgon Vic 3844

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-Invoicing and refunds

. All parties will be invoiced for the service at the time of signing the service agreement

. Invoice terms can be found on invoice and payment is to be made withing 60 days of the booking agreement signing as noted on the clients invoice.

. A 30% deposit non-refundable booking fee is required upon signing the service agreement or within 7 days of signing the agreement
* A 10% GST is applicable on top of all services unless paid via way of cash

. Invoices may be paid electronically via the banking details provided on the invoice or if paid in cash a receipt will be provided at the time of payment with an electronic copy sent in either circumstance.

. Should the celebrant not be able to complete their duties on the day or the clients request that another celebrant complete the duties a partial refund of fees may be negotiated from the term calculated on pro-rata basis or work completed/time invested.

. Refunds with less than 1 calendar months notice until the time of service will not be issued

. Refunds will be issued only if the request meets the standard outlaid in the service agreement / refund policy

. Refunds that are issued will be returned to clients within 5 business days

.A copy of the terms of service will be provided to clients at the time they agree to the service

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